March 14, 2023
PRESS RELEASE
Apple introduces Store with a Specialist over Video
Clients within the U.S. can now join with an Apple Specialist over video to buy the iPhone lineup, together with iPhone 14 and iPhone 14 Plus, accessible immediately in an all-new yellow colour
CUPERTINO, CALIFORNIA Apple immediately launched Store with a Specialist over Video, a brand new reside buying expertise on apple.com for purchasers within the U.S. Store with a Specialist over Video connects prospects seeking to buy iPhone with a retail workforce member through a protected and safe, one-way video buying session. With this new service, prospects can browse the newest fashions, discover new options, and find out about Apple Commerce In gives, service offers, switching to iOS, and numerous financing choices.
“We’re continually innovating to ship an much more personalised expertise for our prospects, assembly them the place they’re to ship the very best of Apple,” stated Karen Rasmussen, Apple’s head of Retail On-line. “With Store with a Specialist over Video, our workforce members are excited to attach with prospects and supply distinctive service as they find out about which iPhone most accurately fits them.”
Enhancing the Procuring Expertise for Clients
Clients can go to apple.com/shop/buy-iphone, and in only a few clicks, immediately join with an Apple Specialist for world-class service and skilled recommendation on selecting the right iPhone mannequin. As soon as linked, prospects can evaluate options, colours, sizes, and discover the very best deal by the Apple Commerce In program or their service.
Store the Newest iPhone 14 Lineup with a Specialist over Video
The fantastically designed and sturdy iPhone 14 and iPhone 14 Plus, accessible immediately in an all-new yellow, characteristic a formidable dual-camera system, the highly effective A15 Bionic chip, and all-day battery life, with iPhone 14 Plus providing the longest battery lifetime of any iPhone ever. Each fashions additionally provide groundbreaking security capabilities corresponding to Crash Detection and Emergency SOS through satellite tv for pc,1 permitting customers to get the assistance they want even when no mobile or Wi-Fi service is on the market. iPhone 14 and iPhone 14 Plus can be found in midnight, starlight, (PRODUCT)RED, blue, purple, and the brand new yellow for $799 and $899. Clients within the U.S. can stand up to $600 in credit score towards iPhone 14 after they commerce in iPhone 11 or later2 from apple.com/store utilizing Store with a Specialist over Video, within the Apple Retailer app, and at Apple Retailer places.
Connecting with a Specialist
Store with a Specialist over Video is on the market to prospects within the U.S. from 7 a.m. to 7 p.m. PT each day on apple.com/shop/buy-iphone. Throughout the session, an Apple workforce member might be on digital camera sharing their display, however they will be unable to see the shopper. If prospects discover {that a} session is unavailable or entry the web page after hours, they’ll contact a Specialist over the telephone or through chat 24 hours a day.
The Finest Place to Purchase Apple
Apple makes it easy and straightforward for purchasers to discover the newest merchandise and equipment, join with skilled workforce members, or study new abilities with applications like At the moment at Apple. Whether or not in individual, on-line, over video, or through personalised suggestions on the Apple Retailer app, Apple workforce members will help prospects choose the machine and financing choice that’s proper for them.
About Apple
Apple revolutionized private know-how with the introduction of the Macintosh in 1984. At the moment, Apple leads the world in innovation with iPhone, iPad, Mac, Apple Watch, and Apple TV. Apple’s 5 software program platforms — iOS, iPadOS, macOS, watchOS, and tvOS — present seamless experiences throughout all Apple units and empower folks with breakthrough providers together with the App Retailer, Apple Music, Apple Pay, and iCloud. Apple’s greater than 100,000 staff are devoted to creating the very best merchandise on earth, and to leaving the world higher than we discovered it.
- Emergency SOS through satellite tv for pc and Discover My through satellite tv for pc are presently accessible in Canada, France, Germany, Eire, the U.Okay., and the U.S., and might be accessible in Austria, Belgium, Italy, Luxembourg, the Netherlands, and Portugal later this month. The service is included without cost for 2 years beginning on the time of activation of a brand new iPhone 14 mannequin.
- Commerce-in values will differ primarily based on the situation, 12 months, and configuration of the eligible trade-in machine. Not all units are eligible for credit score. Clients have to be not less than 18 years previous to be eligible to commerce a tool in for credit score or for an Apple Reward Card. Commerce-in worth could also be utilized towards a qualifying new machine buy or added to an Apple Reward Card. The precise worth awarded is predicated on receipt of a qualifying machine matching the outline supplied when the estimate was made. Gross sales tax could also be assessed on the total worth of a brand new machine buy. In-store trade-in requires presentation of a legitimate picture ID (native regulation might require saving this info). The provide will not be accessible in all shops, and should differ between in-store and on-line trade-in. Some shops might have further necessities. Apple or its trade-in companions reserve the suitable to refuse or restrict the amount of any trade-in transaction for any purpose. Extra particulars can be found from Apple’s trade-in associate for trade-in and recycling of eligible units. Restrictions and limitations might apply.
Press Contacts
Neema Mungai
Apple
Brian Bumbery
Apple